AI-ASSISTED MEDIATION: AUGMENTING HUMAN DIALOGUE OR UNDERMINING THE MEDIATOR’S ROLE?
ABSTRACT This article explores whether artificial intelligence (AI) in mediation enhances human dialogue or risks replacing the mediator. It analyses the growing use of AI in Alternative Dispute Resolution (ADR) through Online Dispute Resolution (ODR) platforms, where it improves efficiency, accessibility, and objectivity. In Kenya, where accredited mediators have increased